|
Information | Training and Education | Careers and Employment | Leisure and Sport | Groups |
|---|---|---|---|---|---|
Strategic Partnership and Service Development Team (Older People and Disabled People)
|
Social Services | Health | Transport and Driving | Services | Members |
Information
Five Expert Patients Programmes courses arerunning this Autumn for disabled people and people with long term health problems.
2nd October 2008
There is a one-day seminar on sensory impairment and the impact this
has on the quality of life for older people and it is now open for registration.
Click here for further details and on-line registration
Places are limited, so sign up early to avoid disappointment!
December 3rd - International Day of Disabled People (IDDP)
The theme for International Day of Disabled People this year is Dignity and Justice for all of us, and the Network is developing a set of postcards and posters linked to the Dignity Challenge.
This project will be launched on December 3rd which is IDDP at St. Chad's Parish Centre.
For more information contact the PSINetwork development worker.
Look in Leisure to see the Rural Pursuit Vehicle (RPV) at the Chevin which allows wheelchair users to access parts of the Chevin they would not usually be able to visit.
Aiming High for Disabled Children: Speech by Ed Balls
Transforming the lives of disabled children
£35 million for parents with disabled children to get easier access to childcare
UN Convention on the Rights of Persons with Disabilities
It’s one year since the signing of the UN Convention on disability rights. Why hasn’t it been ratified by the UK government?
New UN Convention to ratification without reservation
The Convention is the first international treaty in history to create a specific legal framework to protect the human rights of disabled people across the globe and to recognise that disabled and non-disabled people share a common humanity. 20 countries need to ratify the Convention before it becomes legally binding. To date only 17 have done so. The UK is not among them.
The UK signed the Convention in March 2007. Since then 2,000 people have signed a petition on this site calling on the Government to ratify it without delay. In response to pressure from campaigners the UK has pledged to ratify the Convention by the end of 2008.
However, the Convention Campaign Coalition (CCC) is increasingly concerned that the Government might try to reserve, or opt out of, certain Convention rights. Reserving against certain Convention articles means that some parts of the Convention would not be legally binding in the UK. Human Rights are inalienable and universal. If the UK is truly committed to disabled people’s human rights it cannot pick and choose which Convention rights it is willing to support.
It’d be grateful if you could all sign it and encourage your networks to do the same.
Increasing the Uptake of Direct Payments
The PSINetwork (Leeds) has produced a postcard to draw attention to the difficulties that inconsiderate parking can cause for others including many disabled people.
The postcard can be put under the windcreen wipers of any car that is inappropriately parked - whether in an accessible bay without a blue badge, across a dropped kerb or on the pavement.
It is available via email, by clicking on the first line of this item and in printed form from the address on the Contact page.
New English Concessionary bus pass
The Government introduced free off-peak local bus travel through England for disabled people and older people in April 2008. There is now a standard permit throughout the country. All those eligible can get the new bus pass by completing an application form available from Post Offices, Bus Station Travel Centres and other selected outlets in West Yorkshire.
New equalities legislation comes into force
This is not specifically disability-related, but I was pleased to get the information. Increasingly companies use 0870 number. Ofcom has expressed concern about 0870 numbers as people somethimes think they will be charged the same as for a national phone call. 0870 phone lines cost 8p per minute during peak times, 5p per minute in the evening and 3p per minute at weekends.
This website might be the answer.
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Kellett Outreach Support Service provides individual support for adults with a physical or sensory impairment to enable them to access community facilities.
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Making Partnerships Work: Examples of good practice
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Equality Duty - a two year enquiry called for an integrated equality duty for public bodies, covering race, disability, gender, age and sexual orientation.
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The New A to Z - Health and Social Care Information in Leeds is now available. It is a mini guide for older people and disabled people.
Copies are available at Council One Stop Centres, most libraries, some health centres, or you can phone Social Services 0113 2478630 or Age Concern 0113 2458579.
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Leeds Mental Health Directory - quick guide
This is a concise version of the main directory, and is a convenient pocket size.
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Education and Training
Children with Disabilities and Special Education Needs: Speech by Andrew Adonis
Adult Learning and Skills: Investing in the first steps
Training Courses are run by the Leeds Society for Deaf and Blind People at Centenary House.
If you would like more information contact:
Sarah Eaton 0113 2021443
Steven Conlon 0113 2438328
Fax: 0113 2433553
Email: dbaware@leedsdeafandblind.org.uk
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Park Lane College Leeds has established a new partnership with RNIB
If you want to know more, contact:
Anne Brook
Visual Impairment Support Co-ordinator
Park Lane College, LEEDS LS3 1AA
Tel: 0113 2162375
Email: a.brook@parklanecoll.ac.uk
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Computer training
Did you know that the Library Service offer computer training at your local library?
The Library Service currently offers Computer Learning Sessions in all of their libraries. The sessions are designed to help you get the most out of the computers in the library. All sessions are free.
They offer over 20 different learning sessions, all delivered by librarians in a friendly, relaxed atmosphere. The sessions are delivered to small groups of learners or on a one-to-one basis.
They can show you how to use a computer, how to search the internet or how to sign-up for an e-mail account. Once you've mastered the basics, they have other sessions to show you some of the other things you can do. There are Family History sessions to help you find your ancestors or BBC sessions such as 'How to be a Gardener'.
As well as learning sessions for small groups of learners, the Library Service also offers one-to-one supported sessions. Here, you can book a 40 minute session with a librarian who will help you with your computer questions on an individual basis.
To book a session, you can contact your local library to book a place on a regular session.
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26th August 2008 - three related items
Net Impact Evaluation of the Department for Work and Pensions Working Neighbourhoods Pilot
In and Out of Work Pilot Evaluation: Findings from staff and customer research
Evaluation of the Trial of Back to Work Group Sessions
Social Housing and Worklessness
New drive to get long term unemployed back to work
Work programmes are working for long-term sick and disabled people
The Pathways Advisory Service: Placing employment advisers in general practice surgeries
A Cost-benefit Analysis of Pathways to Work for New and Repeat Incapacity Benefits Claimants
Evidence on the Effect of Pathways to Work on Existing Claimants
DWP: Equality schemes 2008-2011
The Pathways Advisory Service: Placing employment advisers in general practice surgeries
Evidence on the Effect of Pathways to Work on Existing Claimants
For the first time, a UK recruitment agency has been found guilty of disability discrimination. Ben Furner asks what lessons can be learned by all parties
Routes onto Incapacity Benefit: Findings from a survey of recent claimants
Health professionals recognise the benefits of work
Publication of DWP research report on health and work
Unions protest after the government refuses to rescue factories that keep thousands in work
Incapacity benefit claimants face tough 'back to work' tests - all 2.6 million people claiming incapacity benefits face rigorous test by April 2013 to see if they are capable of working
Life Chances: Supporting people to get on in the labour market
Financial assistance scheme update: Help for people who can't work due to ill-health
Local authorities to run Connexions from 1 April
Funding boost for higher level skills in the workforce
National employers sign up to help long-term benefit claimants back into work
McGuire: New consultation will help more disabled people into work
Improving Specialist Disability Employment Services: Public consultation
Extension of Train to Gain scheme
Opportunity, Employment and Progression: Making skills work
Flint: More off benefits as work remains the best route out of poverty
Help for employers to boost their 'Disability Confidence'
Long-Term Impacts of the New Deal for Disabled People
If you like going out into the country, but find it quite inaccessible, you might like to go to the Chevin and try out their Rural Pursuit Vehice (RPV) which allows wheelchair users to access parts of the Chevin which would otherwise be inaccessible. The paths it can use at the moment are limited by the fact that the RPV is nearly two metres (6 feet in old money) wide.
You need to ring to book your visit - 01943 465023
If you go let me know how you got on - and if you have a photo we could start a picture gallery.
Rough Guide to Accessible Britain
The book covers city centres, parks and gardens and more unusual choices. All have been tested by disabled researchers.The guide costs £6.99. Blue badge holders can receive a copy free (plus £1.99 pandp) by ordering on 0800 9537070 or at www.accessibleguide.co.uk
Leeds City Council's Sport and Active Recreation Programme for Disabled People gives plenty of information about sports facilities in Leeds
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It's our city too is a guide for socialising in Leeds for young disabled people.
Tel: 0113 2144672
The Federation of Disability Sports Organisations is the Yorkshire and Humber regional partner of the English Federation of Disability Sport. Their aims and objectives are to promote inclusion and equality for disabled people to participate in sport and recreational opportunities. For further information on any aspects of the Federation’s work or if you want to take part in any of our events please contact us on (01924) 279305 or visit our web site at www.fdso.co.uk
Holidays in Britain and Ireland is a guide for disabled people which includes contact details for a wide range of organisations offering services and advice to disabled people. There is information about self catering accommodation, barn conversions and much more.
It is available from RADAR 12 City Forum, 250 City Road, LONDON EC1V 8AF
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Cinema Exhibitors’ Association Card
This card entitles a disabled person to a free cinema ticket for an accompanying person.
To apply for the card you need to be receiving Disability Living Allowance or be registered blind.
The card costs £5.50 and is valid for 3 years.
Forms can be downloaded from the website or you can ring for a form. You will need a passport photo.
Local cinemas taking part in the scheme include Ster Century, Vue at Kirkstall, Odeon (Thornbury) and UCI Huddersfield.
CEACARD
PO Box 199
DEESIDE CH5 9BW
Tel: 0845 1231292
Minicom: 0845 1231297
Fax: 0845 1231296
Groups
D.R.E.A.M. ( Disability Recreation Education and Advisory Meetings) is a group of disabled people aged betweem 18 and 65 in north west Leeds, Ilkley and surrounding areas. The group meets on Monday afternoons between 1.30 and 3.30.
The following groups/ organisations are members of the PSINetwork.
Name of the group/ orgnisation |
|
| Centre for Visually Impaired People | 1 |
| Let's Face It | 2 |
| Leeds Area Riding for the Disabled | 3 |
| D.I.A.L. | 4 |
| HOPE | 5 |
| Action for Gipton Elderly - Stroke Group | 6 |
| Leeds Hard of Hearing Forum | 7 |
| Muscular Dystrophy Campaign | 8 |
| Belle Isle Stroke Club | 9 |
| Leeds and District M E Group | 10 |
| Middleton Equestrian Centre | 11 |
| Access Committee for Leeds | 12 |
| Leeds and District Hard of Hearing Club | 13 |
| D.R.E.A.M. (Disability, Recreation, Education and Advisory Meetings) | 14 |
| ASBAH | 15 |
| Brigshaw Disabled Group | 16 |
| Leeds Involvement Project LIP | 17 |
| Care and Repair | 18 |
| Positive Strokes - Changing Outlooks | 19 |
| Alliance of Service Users and Carers | 20 |
| Deaforum | 21 |
| Women's Health Matters | 22 |
| West Yorkshire Multiple Sclerosis Therapy Centre | 23 |
| Leeds Bereavement Forum | 24 |
| Osmondthorpe Women's Group | 25 |
| Federation of Disability Sports Organisations | 26 |
Parkinson's Disease Society (Leeds Branch) |
27 |
| Caring Together in Woodhouse and Little London | 28 |
| Headway - Leeds | 29 |
| Different Strokes | 30 |
| Henshaws Society for Blind People | 31 |
| Arts to Share | 32 |
| Musical ARC | 33 |
| Leeds Hard of Hearing Club | 34 |
| Mariners Women's Group | 35 |
| Epilepsy Action | 36 |
| Otley Action for Older People | 37 |
| British Polio Fellowship - Leeds Branch | 38 |
| Leeds Jewish Care Services | 39 |
| The Stroke Association | 40 |
| Leeds Fed. Disability Forum | 41 |
| ORC Consultation Group | 42 |
| Daniel Yorath House/ Brain Injury Rehabilitation Unit | 43 |
| Macular Disease Society | 44 |
| St. Anne's Community Services | 45 |
Strategic Partnership and Service Development Team (Older People and Disabled People)
(formerly the Disability Modernisation Team)
The Ethos of the Team
Services should support independence, not create dependence.
|
|---|
| Wherever possible service users sgould be enabled to be in co0ntrol of the assessment process and the delivery of services. |
Wherever possible service users should have the opportunity to make a choice about how their needs are met.
|
The way services are provided should assist social inclusion, not exclusion.
|
| Services should be easy to access in all respects. |
| Services should be well publicised and easy to contact. |
| Service provision should take account of the fact that people's needs are not static and should therefore be flexible. |
There should be clear means of assessing the effectiveness and efficiency of any support or services provided.
|
The people who arrange support and services (and their managers) should be accountable to service users.
|
| Meaningful involvement and consultation should become standard practice when proposals and plans for services for disabled people are being devised. |
The development of independent disability groups should be encouraged and supported.
|
All services should be available to all disabled people regardless of impairment or condition, age, gender, sexuality,ethnic origin. financial circumstances and geographical location.
|
The Disability Modernisation Team (as it then was), in conjunction with the NHS and Leeds City Council, have produced Talking about disability, Which words are best?
Social Services
A selection of items and articles about the social care debate
We can still defuse the care timebomb
Adult social care, on which the government has launched a consultation, requires expert management.
The Case for Change: Why England needs a new care and support system
Long-term care: How to pay for elderly care
As the government appeals for ideas on how to fund long-term care for the elderly, Sara Gaines finds the internet awash with fresh thinking Better access to GPs is what the public wants, and that is what we plan to deliver, says Ben Bradshaw
Long-term care: Despite the baby boomers ageing, we can afford to care
This generation is going to be expensive, says Polly Toynbee. But a voluntary, late-in-life or after-death payment scheme ticks every box
Ministers look at social care insurance as costs rise
People may have to pay into a social insurance scheme towards costs of care in old age
PM kicks off social care debate
Prime Minister's Speech on Social Care
The first point of contact for Social Services is the Contact Centre on 0113 3984702.
A New Organisation to Check Health and Social Care: What the Commission for Social Care Inspection thinks of the Government’s ideas
Driving Forward: Commission for Social Care Inspection's corporate plan 2007-09
Blueprint for social care excellence: Lewis calls on sector to aim for world class status
If you want to find out more about blue badges or bus passes, ring 0113 3984700.
They have changed office locations, but the address is still the same box number. The fax number has changed to 0113 2456931. The minicom number is now 0845 1271113 (calls are charged at the local rate)
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The Disability Outreach and Travel Training Support Service (D.O.T.T.S.S.) offers individual support for adults with a physical or sensory impairment to enable them to access community facilities. They also offer a travel support service.
For more information contact:
KOSS, 79 Roundhay Road, LEEDS LS7 4AA
Tel: 0113 2477350/ 3951689
Minicom: 0113 2477352
Fax: 0113 2477354
Email: dottss@leeds.gov.uk
Osmondthorpe Resource Centre is one of three resource centres within Leeds offering services to people with physical and/or sensory impairments.
Osmondthorpe Lane LEEDS LS9 9EF
Tel: 0113 2492676
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Leeds Centre for Integrated Living (LCIL)
LCIL is run by an Executive Committee of local disabled people and Leeds Social Services. Its services are available for all disabled people in Leeds.
For more information contact:
LCIL, Armley Grange Drive LEEDS LS12 3QH
Tel: 0113 2143599
Minicom: 0113 2143598
Email: info@leedscil.org.uk
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ASIST (Actively Seeking Independence Support Team)
ASIST provides support for individual people to enable them to find out about, apply for and use Direct Payments. Direct Payments are payments of money to people who need help with daily living tasks. Almost anyone who is assessed as being eligible for support from Social Services with things like personal care can apply for Direct Payments.
Most people who choose to take Direct Payments use the money to employ the own support workers called personal assistants (PAs). As the Direct Payment user is the employer, they choose who their PA will be, and how and when the PA provides the help they need.
ASIST can help people to be a successful employer. This includes things like finding someone to be their PA, developing a good working relationship with them, keeping simple records and paying the PA for the work they do.
For more information and to speak to the support team, contact ASIST at
Leeds Centre for Integrated Living
Armley Grange Drive
LEEDS LS12 3QH
Tel: 0113 2143654
Minicom 0113 2143598
Fax 0113 2143595
Email asist@leeds.gov.uk
Social workers key to success of personalised care
More patients say they receive excellent care from NHS hospitals in major national survey
Dramatic improvement in waiting times for tests
Survey of patients shows big NHS performance gaps
In the worst trusts, nearly half the people who needed assistance at mealtimes did not get it
Eight items of health news posted 3.5.08
NICE Guidance: Interstitial photodynamic therapy for malignant parotid tumours
NICE Guidance: Perioperative hypothermia (inadvertent)
NICE Guidance: Allogeneic pancreatic islet cell transplantation for type 1 diabetes mellitus
NICE Guidance: Colitis (ulcerative) - Infliximab
NICE Guidance: Rheumatoid arthritis (refractory) - Abatacept
Government toilet plans: All cisterns go
Diabetic Retinopathy Screening Statement
A New Ambition for Stroke: Consultation on a national strategy
Driving down death and disability rates from stroke
Commissioning for Personalised Care: Speech by Dame Denise Platt
Chronic Fatigue Syndrome/Myalgic Encephalomyelitis: Diagnosis and management - Guidance
Irritable Bowel Syndrome: Guideline consultation
The era of gentle exercise is over
Official advice that 30 minutes of gentle exercise a day is enough to improve your health has been revised by the scientists who first developed the international fitness guidelines.
New Guidance: Implementing care closer to home - Convenient quality care for patients
Transforming Adult Hearing Services for Patients with Hearing Difficulty: Good practice guide
An Easy Guide to Breast Screening
An Easy Guide to Cervical Screening
Helping patients to take control of long-term illnesses
More patients getting into stroke units but 21st century care still lacking
Government helps in Fight For Sight
New action plan to tackle waits for hearing services
Improving Access to Audiology Services in England
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Promoting dignity in care for older people in Leeds.
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Improving Access to Audiology Services in England
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Commissioning Framework for Health and Well-Being: A consultation
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The Leeds Continence Service is for anyone who experiences incontinence, or has a bladder or bowel problem. The service is available to advise any health, social or informal carer.
Patients may refer themselves but most referrals come to the Continence Service via a GP, community nurse or hospital.
The Continence Service
St Mary’s Hospital
Greenhill Road
Leeds
LS12 3QE
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FAST (The Face, Arm, Speech Test) can help you recognise the symptoms of a stroke. Stroke is a medical emergency. By calling 999, you can help someone reach hospital quickly and receive the early treatment they need.
F |
A |
S |
T |
Facial weakness |
Arm weakness |
Speech problems |
Test these symptoms |
For more information, go to The Stroke Association website - campaigns - current campaigns - Stroke is a medical emergency.
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Driven by the sun - Rosie Boycott goes for a spin in a solar-powered wheelchair
Independent Transport: The key to independent living
Assessment of Accessibility Standards for Disabled People in Land-based Public Transport Vehicles
Did you know that if you use a Class 3 powered wheelchair or scooter, your vehicle should be registered with the Driver and Vehicle Licensing Agency (DVLA)?
A Class 3 vehicle is one that has a maximum speed of between 4 and 8 miles. When the vehicle is registered with DVLA, you will receive and need to displaya current free tax disc if they are used on any part of the public highway.
If you do not tax or have a Startutory Off Road Notification (SORN) you will get an automatic penalty of £80.
To find your nearest DVLA office, call 0870 2430444
Independent Transport: The key to independent living
The Mobility Service at the William Merritt Disabled Living Centre are now able to offer assessments in a Drive from Wheelchair Vehicle. To check for availability, ring the Mobility Service on 0113 3055288.
'GOJO' aims to bridge travel gap on public transport
Access to Air Travel for Disabled Persons and Persons of Reduced Mobility: UK consultation
Leeds Alternative Travel - Community Transport - are a non profit making organisation providing transport solutions to the people of Leeds.
They have a small fleet of minibuses, some with disabled access, which they hire out to community groups, and also a Social Car Scheme which is operated with a pool of volunteer drivers who use their own vehicle to take people, who cannot access public transport, to facilities in the local community. A small charge is made to cover volunteer expenses.
For further information, please contact:
Tel: 0113 2795050
Fax: 0113 2795030
Email: paul.coast@l-a-t.org.uk
www.l-a-t.org.uk
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RADAR has produced Get Motoring - finding and financing your car - a practical guide for disabled motorists > publications
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D.I.A.L. has produced information on Transport Services in Leeds. It is available from D.I.A.L. on 0113 2143630 or Minicom: 0113 2143627.
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Go for it! is the access guide to public transport in West Yorkshire produced by Metro.
If you would like a copy, contact nick.reed@wypte.gov.uk
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Travel Trainer is a service that provides individual support to people who want to use public tansport in the Leeds area.
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In July 2007, the Department of Work and Pensions launched a new online Blue badge parking bay map. This covers 64 cities across the UK. It can be seen at www.direct.gov.uk/bluebadgemap
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Easy Access in West Yorkshire is the name of the guide that Metro have produced to bus services that provide easy access for wheelchair users.
For information you can phone Metroline: 0113 2457676. The line is open from 7a.m to 10p.m. every day except Christmas Day, Boxing Day and New Year's Day.
The website is www.wymetro.com
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Free city bus
This service runs round the city centre (in a clockwise direction starting at the railway station) linking the rail and bus stations, business and shopping districts, the General Infirmary, Universities and Park Lane College. The service runs every few minutes from 6.30a.m. and 7.30 p.m. from Monday to Saturday. Each vehicle is fully accessible and can carry one wheelchair user at a time. All the journeys are free.
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Taxis
All the taxi associations in Leeds have accessible vehicles in their fleet.
On June 1st 2007 Streamline and Telecabs became one firm Streamline/ Telecabs. The phone numbers stay the same.
Streamline/ Telecabs Telephone: 0113 2443322/ 0113 2792222
City Cabs telephone: 0113 2469999
The West Yorkshire Local Transport Plan Partnership includes an Outline Accessibility Strategy.
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Leeds Society for Deaf and Blind People
Centenary House
North Street
LEEDS LS2 8AY
Tel: 0113 2438328
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D.I.A.L. is an independent disability information and advice service which is free, confidential and impartial. It is managed by disabled people.
Without adequate information and advice, disabled people can miss out on benefits, services, facilities and opportunities.
D.I.A.L. welcome enquiries by telephone, fax, email or letter. Personal visits are by appointment only. Open Monday to Friday 10.30 - 3.30. Because of insufficient funding, D.I.A.L.(LEEDS) will be closed on Wednesdays until further notice.
D.I.A.L.(Leeds)
The Mary Thornton Suite
Armley Grange Drive
LEEDS LS12 3QH
Tel: 0113 2143630
MInicom: 0113 2143627
Fax: 0113 2143628
Email: dial.leeds@ukgateway.net
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The William Merritt Disabled Living Centre and Mobility Service is at St. Mary's Hospital, on Green Hill Road in Armley.
Disabled Living Centre 0113 3055332
Mobility Service 0113 3055288
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The following groups/ organisations are members of the PSINetwork.
Name of the group/ orgnisation |
|
| Centre for Visually Impaired People | 1 |
| Let's Face It | 2 |
| Leeds Area Riding for the Disabled | 3 |
| D.I.A.L. | 4 |
| HOPE | 5 |
| Action for Gipton Elderly - Stroke Group | 6 |
| Leeds Hard of Hearing Forum | 7 |
| Muscular Dystrophy Campaign | 8 |
| Belle Isle Stroke Club | 9 |
| Leeds and District M E Group | 10 |
| Middleton Equestrian Centre | 11 |
| Access Committee for Leeds | 12 |
| Leeds and District Hard of Hearing Club | 13 |
| D.R.E.A.M. (Disability, Recreation, Education and Advisory Meetings) | 14 |
| ASBAH | 15 |
| Brigshaw Disabled Group | 16 |
| Leeds Involvement Project LIP | 17 |
| Care and Repair | 18 |
| Positive Strokes - Changing Outlooks | 19 |
| Alliance of Service Users and Carers | 20 |
| Deaforum | 21 |
| Women's Health Matters | 22 |
| West Yorkshire Multiple Sclerosis Therapy Centre | 23 |
| Leeds Bereavement Forum | 24 |
| Osmondthorpe Women's Group | 25 |
| Federation of Disability Sports Organisations | 26 |
Parkinson's Disease Society (Leeds Branch) |
27 |
| Caring Together in Woodhouse and Little London | 28 |
| Headway - Leeds | 29 |
| Different Strokes | 30 |
| Henshaws Society for Blind People | 31 |
| Arts to Share | 32 |
| Musical ARC | 33 |
| Leeds Hard of Hearing Club | 34 |
| Mariners Women's Group | 35 |
| Epilepsy Action | 36 |
| Otley Action for Older People | 37 |
| British Polio Fellowship - Leeds Branch | 38 |
| Leeds Jewish Care Services | 39 |
| The Stroke Association | 40 |
| Leeds Fed. Disability Forum | 41 |
| ORC Consultation Group | 42 |
| Daniel Yorath House/ Brain Injury Rehabilitation Unit | 43 |
| Macular Disease Society | 44 |
| St. Anne's Community Services | 45 |